Orbi is a mesh WiFi network that fills the entire house with lightning-fast WiFi when all of its parts are connected and synced properly. FYI, the mesh WiFi system has one router and one or more satellites. The internet source for the router is the modem whereas the router becomes the internet source for the satellites. The router-modem connection is direct. On the other hand, satellites connect to the router with the push of a Sync button. But, there are times when the user fails to sync the Orbi satellite to the router. If you’re also struggling with the same issue, then the troubleshooting post is on your screen now. Stick to the reading to know how to resolve the problem.
Fixed: Orbi Satellite Won’t Sync
Update the Firmware
An outdated firmware of your Orbi router is the first reason why satellites are not in the sync with it. Therefore, consider performing an Orbi firmware update as soon as possible. This is to inform you that the firmware of the router is responsible for all of its activities and thus has a big hand in the occurrence of the issue you are currently facing. Updating the Orbi firmware is possible via the orbilogin.net URL. However, consider taking special care of the firmware update file during the process. The reason being, uploading the wrong firmware file can make you pay a huge price.
Reboot the Orbi
The second troubleshooting technique you can follow in order to establish sync between your Orbi devices is rebooting. We are recommending this because rebooting is known to fix a lot of technical glitches. Therefore, without wasting much time, push the Power button on your Orbi router and let it sit without power. After some time (when you realize that enough time has been given to your Orbi), power up your router, Thereafter, try to sync your router and satellite again. Are you able to? In case, you aren’t, consider moving to the next hack.
Bring Satellites Close to the Router
The sync between your Netgear Orbi router and satellite won’t be possible until you bring both devices within each other’s range. Are you sure that your devices are able to communicate? Well, we doubt that. Thus, consider checking the distance between your Orbi devices. If it turns out to be more than the suggested value, then you are required to reduce the distance between your Orbi satellite and the router. Additionally, do not place your devices too close either. Doing so only increases the chances of their WiFi signals getting involved in a clash. The distance needs to be as optimal as you can make it.
Check the Ethernet Connection
The Ethernet cable connecting your Netgear Orbi router and modem can also be the culprit behind the poor sync between your router and satellite. By that, we’re trying to convey to check whether the Ethernet connection between your devices is finger-tight or not. If it is, then there is a possibility that the Ethernet cable is damaged. Thus, consider verifying every end of the Ethernet cable. If it turns out to be damaged, then don’t you know what should be the next step? It is to buy a new Ethernet cable for the router-modem connection.
Relocate Your Orbi Router
The poor location of your Orbi WiFi router is also a potential cause behind the sync issue with Orbi devices. Therefore, you are supposed to verify if the location of your router is perfect or not. So, look at the surroundings of your Orbi and see if there are mirrors, fish tanks, utensils carrying a large amount of water, televisions, Bluetooth speakers, baby monitors, refrigerators, treadmills, microwave ovens, etc. near it. In case they are, change your Orbi’s location without wasting a second.
Last But Not Least
With the anticipation that the hacks mentioned above will help you establish a sync between your Orbi devices (router and satellite), we are now wrapping up this post. After that, you can enjoy the internet on the fly again. But, what if all of the aforementioned hacks fail to help you?
In that scenario, the only resort you’re left with is resetting the Orbi device. So, consider locating and pushing the Reset button on the router. Know that a factory reset will reduce every setting including the Orbilogin password of the router. Once your router resets, set it up physically, and push the Sync button on your Orbi devices. This time you’ll surely be able to sync them.